CONNECT+
Privacy Policy
Introduction
DIGIFIV (“DIGIFIV”, “we”, “us”, or “our”) is committed to protecting your privacy and personal data.
This Privacy Policy explains how we collect, use, disclose, store, and safeguard personal data when you access or use Connect+, a digital business card and contact management platform (the “Service”).
Scope of This Privacy Policy
This Privacy Policy applies to users who access or use Connect+, companies and individuals whose personal data is uploaded, digitised, stored, or shared through the Service, and visitors to our websites and related online platforms.
This Privacy Policy should be read together with our Terms of Use and any applicable commercial agreements.
Data Controller and Governance
For the purposes of the Personal Data Protection Act 2010 (PDPA) of Malaysia:
- DIGIFIV is the Data Controller and determines the purposes and means of processing personal data through Connect+.
- DIGIFIV alone determines the purposes and means of processing personal data through Connect+.
- ICT Zone Asia Berhad supports the Connect+ initiative as part of its corporate social responsibility (CSR) and green sustainability initiatives and does not operate, manage, or control the Service.
Personal Data We Collect
Information may include:
- Information you provide directly such as name, job title, company name, contact details, profile photo, login credentials, billing information, and communications.
- Information collected through use of the Service such as digital business card data, scanned contacts via OCR, tags, notes, and usage metadata.
- Automatically collected information such as IP address, browser type, device identifiers, cookies, and log data.
How We Use Personal Data
Personal data is processed to:
- Provide, operate, and maintain the Service
- Manage user accounts and subscriptions
- Process billing and payments
- Provide customer support and respond to enquiries
- Improve, optimise, and secure the Service
- Comply with legal and regulatory obligations
Legal Basis for Processing
Processing is carried out based on one or more of the following legal grounds:
- Your consent
- Performance of a contract
- Compliance with legal obligations
- Legitimate business interests
Sharing and Disclosure of Personal Data
Personal data may be shared:
- With service providers acting under contractual confidentiality obligations
- With enterprise administrators where applicable
- Where required by law or governmental authority
- In connection with corporate transactions
Personal Data may be shared with ICT Zone Asia Berhad, which may process such data for legitimate business purposes related to the CONNECT+ initiative, in accordance with applicable laws.
Data Storage, Security, and Retention
We implement reasonable technical and organisational safeguards to protect personal data.
Personal data is retained only for as long as necessary for the purposes described or as required by law.
Cookies and Tracking Technologies
Cookies and similar technologies are used to enable functionality, analyse usage, and remember preferences.
Disabling cookies may affect certain features of the Service.
International Data Transfers
Personal data may be processed or stored outside Malaysia where appropriate safeguards are in place.
Your Rights
Subject to applicable law, you may request access to your personal data, request correction of inaccurate or incomplete personal data, or withdraw consent where processing is based on consent.
Third-Party Links and Services
We are not responsible for the privacy practices or content of third-party services or websites.
Age Restrictions and Privacy
Connect+ is not intended for individuals under eighteen (18) years old.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be reflected in the revised ‘Last Updated’ date.